Privacy Policy
Introduction
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website.
We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Information We Collect
Depending on how you use our website, we may collect:
- Your name
- Your email address
- Your telephone number
- Any information you provide through our contact forms
- Your IP address
- Browser type and device information
- Information about how you use our website
You are not required to provide personal information simply to browse our website.
How We Use Your Information
We use your information to:
- Respond to enquiries submitted through our contact forms.
- Communicate with you regarding your enquiry.
- Improve our website and user experience.
- Monitor website performance and security.
- Meet our legal obligations where required.
We will never sell your personal information to third parties.
Contact Forms
If you contact us through our website, the information you provide will only be used to respond to your enquiry.
We retain enquiries only for as long as necessary to deal with your request or to meet legal and business requirements.
Cookies
Our website uses cookies to ensure it functions correctly and to improve your browsing experience.
Cookies are small text files stored on your device.
They may include:
- Essential cookies required for the operation of the website.
- Analytics cookies to help us understand how visitors use the website.
You can control or delete cookies through your browser settings.
Analytics
We may use website analytics services to understand how visitors use our website. These services collect anonymous or pseudonymised information such as:
- Pages visited
- Time spent on the website
- Device type
- Browser information
- General geographic location
This information helps us improve the website and does not normally identify individual visitors.
Embedded Content
Pages on this website may include embedded content such as videos, maps or social media feeds.
Embedded content from other websites behaves in the same way as if you had visited those websites directly. Those websites may collect data about you, use cookies and monitor your interaction with their content.
We recommend reviewing their privacy policies where applicable.
Website Security
We take appropriate technical and organisational measures to help protect the information held through this website against unauthorised access, alteration or disclosure.
However, no website or internet transmission can be guaranteed to be completely secure.
Data Sharing
We only share information where necessary to:
- Provide website services.
- Comply with legal obligations.
- Protect our legal rights.
Where third-party providers process data on our behalf, they are required to protect it appropriately.
Data Retention
We only keep personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where appropriate.
- Request restriction of processing.
- Object to certain types of processing.
- Request transfer of your personal information where applicable.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
RBB Environmental and Pest Control
Email: info@rbbenvironmental.co.uk
Telephone: 01392 926 205
Address: 57 Kinnerton Way Exeter Devon EX4 2BL
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or the operation of our website. Any updates will be published on this page with the revised date shown at the top.
